Privacy Policy

This Privacy Policy describes how westeggsecurity.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@twegco.com or by mail using the details provided below:

The West Egg Group Corp., 6900 Airport Road, Mississauga ON L4V 1E8, Canada

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: used for Google Analytics to enhance the visitor experience and provide relevant marketing information to our website visitors
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what pages you view, search terms, and how you interact with the Site.

• Customer support information
  • Purpose of collection: To provide Customer support when requested
  • Source of collection: collected from you
  • Disclosure for a business purpose: To provide Customer support when requested
  • Personal Information collected: name, email address, phone number, as provided by you

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights

Using Personal Information

We use your personal Information to optimize your Site experience by providing the right content at the right time to the right audience. Form submissions for Contact Us, Request A Quote and Apply for Career Opportunities is held in confidentiality and used to respond to you directly as per your request. Source of information: information you provided explicitly within the relevant form. We process your personal information under the following lawful bases:

• Your consent;

• The performance of the contract between you and the Site;

• Compliance with our legal obligations;

• To protect your vital interests;

• To perform a task carried out in the public interest;

• For our legitimate interests, which do not override your fundamental rights and freedoms.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www.priv.gc.ca/en/report-a-concern/