Intent

The West Egg Group Security Services has instituted this policy to create guidelines for employees who do not pick up shifts over an extended period of time or no show to their scheduled shifts. Employees are abandoning their job and their shifts will be given to dedicated, reliable team members instead who can meet business needs. 

This includes new hires who are involved in training and expected to attend scheduled shifts or who are a no show at their shifts, they are subject to disciplinary action and termination as deemed appropriate. 

Certain circumstances in conjunction with their supervisor may be exempt from this policy for a specific period of time. These reasons include approved medical leaves, family emergencies and other circumstances considered appropriate with supervisor discretion. After the stated period as agreed upon, this policy will be reinstated for the employee to provide fairness and equity to all employees. 

Employees who regularly do not pick up shifts (scheduled or not) over the period of a few weeks or no show twice can be terminated for job abandonment if there is no communication to the supervisor as outlined in the inactivity letter. A response is required by the deadline provided. An employee can resign if they would like, but communication is expected throughout this process. 

Process

Not Picking Up Shifts

• If an employee has not picked up any shifts in Parim for their schedule after a week or two, they will be sent a first e-mail and first inactivity letter by the HR department. The impacted employee will receive a phone call as well
• The employee is expected to respond to the e-mail and inactivity letter by the upcoming weekend deadline and communicate with their supervisor for shifts or a resignation
• If the employee has not picked up any shifts in Parim for their schedule after another week, they will be sent a second e-mail and second inactivity letter by the HR department. The impacted employee will receive a phone call as well
• The employee is expected to respond to the inactivity letter by the provided deadline and communicate with their supervisor for shifts or a resignation. They will be terminated for job abandonment following the second inactivity letter and e-mail if no response is received
• The third e-mail will contain the termination and termination letter following the specified deadline

No Shows

• If an employee is scheduled for a shift and no shows, they will be sent a first e-mail and first inactivity letter by the HR department. The impacted employee will receive a phone call as well
• If the employee is scheduled for a shift and no shows for a second time, they will be sent the second e-mail and second inactivity letter by the HR department. The impacted employee will receive a phone call as well
• The employee is expected to respond to the inactivity letter by the provided deadline and communicate with their supervisor for shifts or a resignation. They will be terminated for job abandonment following the second inactivity letter and e-mail if no response is received
• The third e-mail will contain the termination and termination letter following the specified deadline

Policy Prepared on: May 1, 2025

Policy Modified on: March 27, 2026