Tactical Security Supervisor

Security Done Differently – A Customer Service Based Approach

West Egg Security provides strategic security solutions and customized workforce planning and management across diverse industries. Led by experienced professionals with decades of leadership experience, we are committed to delivering strong operational support to both our clients and team members.

We are currently seeking a skilled Tactical Security Supervisor to join our team. In this role, you will be responsible for supervising, training, and overseeing a highly visible and advanced level of security service across multiple sites within the GTA. The focus will be on delivering professional, competent, and customer service-oriented security services across various locations in the City of Toronto.

This position offers a strong opportunity for professional growth within the security industry, with potential pathways into law enforcement and public safety careers, including Toronto Police Services, Parking Enforcement, Constable Services, and corporate security roles within City of Toronto agencies and Metrolinx.

If you are committed to making a meaningful impact in the security field while advancing your professional growth, we encourage you to apply.

Key Responsibilities

• Support the ongoing development, training, and performance of on-site security teams
• Act as a liaison between management, clients, and on-site staff to ensure efficient service delivery
• Promote a culture of continuous improvement and operational excellence
• Maintain daily logs, incident reports, and equipment records
• Provide security coverage across multiple sites through monitoring, patrolling, and system oversight
• Respond to routine, emergency, and security-related incidents
• Identify, investigate, and respond to security breaches, safety hazards, and unauthorized access
• Provide customer service, respond to public inquiries, and support site operations
• Escort emergency personnel (police, fire, ambulance) when required
• Manage access control and respond to trespassing or policy violations in accordance with procedures
• Conduct investigations, prepare reports, and complete follow-up documentation
• Perform emergency response duties as per established protocols
• Collaborate with site stakeholders to ensure a safe and secure environment

Requirements

• Must be eligible to work in Canada
• Valid Ontario Security Guard License
• Minimum 2 years of security supervisory experience (tactical experience preferred)
• High School Diploma or Grade 12 education minimum
• Strong knowledge of the Criminal Code, Trespass to Property Act, and use of force/arrest procedures
• Excellent written and verbal communication skills
• Ability to work flexible shifts including nights, weekends, weekdays, and holidays
• Physically able to stand and walk for extended periods (up to 12-hour shifts)
• Steel-toe boots required

We do not use AI in our recruitment processes.